Privacy Policy.

Last updated: [15-09-2025]

This Privacy Policy describes how personal information is collected, used, and protected by MARIA S. IOANNOU Audit & Accounting Services Ltd (“we”, “us”, “our”) when you visit or interact with our website https://msi.com.cy/, in accordance with Regulation (EU) 2016/679 (GDPR) and Cyprus data protection law.

1. Data We Collect

• Identity Data: Name, surname
• Contact Data: Email address, phone number, physical address (if provided)
• Technical Data: IP address, browser type, device information (automatically collected)
• Usage Data: Information about how you use our website
• Cookies: Essential (functional) cookies, and in future, analytics cookies (subject to your consent)
• Any other information you provide voluntarily via forms, email, or newsletter subscription

2. How We Use Your Data

• To respond to your enquiries and provide customer support
• To manage appointments or other requests
• To send important notices or newsletters (only if you have consented)
• To analyze website usage and improve our services (using analytics, subject to consent)
• To comply with legal, tax and regulatory obligations

3. Lawful Basis for Processing

We process your personal data on the basis of your consent (where required, e.g., for newsletters or cookies), to fulfil our contractual obligations, and to comply with our legal obligations.

4. Data Sharing

We do not disclose your personal data to any third party, except service providers acting on our behalf (such as web hosting or email service providers) and only for the purposes described above. We do not sell or share your data for marketing purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, tax or regulatory requirements. If you request deletion, we will erase your data unless we are required to keep certain information by law.

6. Data Security

We implement and maintain appropriate technical and organizational security measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. The website uses SSL encryption and access restrictions.

7. Your Rights

Under the GDPR and Cyprus law, you have the right to:

• Request access to your personal data
• Request rectification of inaccurate or incomplete data
• Request erasure (“right to be forgotten”)
• Request restriction of processing
• Object to processing
• Request a copy of your data in a portable format
• Withdraw consent at any time if processing is based on consent

To exercise these rights, contact us via info@msi.com.cy or phone at +357 26222435 / +357 99554242.
If you believe your data protection rights have been violated, you may lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.

8. Cookies

We use essential cookies for basic website functionality. In the future, we may use analytics cookies (e.g., Google Analytics) to understand website usage. On your first visit, you will be asked to provide consent via a cookie banner before any non-essential cookies are set.

For more details, see our Cookie Settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these external websites.

10. Changes to this Policy

We may update this Privacy Policy from time to time. The new policy will be posted on this page with the updated date.

Contact

If you have any questions or requests regarding your personal data, please contact us by email at info@msi.com.cy or by phone at +357 26222435 / +357 99554242.